I walked in to grab a drink from the lovely workers. They were taking orders as they ate. I asked them if they get eating breaks and they told me that they do not get breaks. What the heck Fiz?? Treat your employees better than that.

This specific location in American Fork. I have never been treated so rudely by staff at any store ever. I get the same drink every day. (different location) we used to come to this location often and it was fine but I’ve come twice to this location recently and both times I’ve received the wrong drink. The second time I decided to ask for it to be corrected, but even the second time it was made incorrectly. I decided to walk inside and just clarify that it was berry GOOD not bad and immediately was met with rolled eyes and crazy sass from the girl who as she saw me walk in say oh here we go… I’ll do this because I made it. I’m not one to be rude about an order I just wanted to get what I ordered. But oh boy was that not ok! The girl had an insane amount of attitude. She said “I know I made it right but if you want to sit here and watch me make it again now for the 3rd time you can” and I just said hey I just know that it’s still the wrong purée not trying to be rude but I get this drink every day. She said well you can watch me make it again but I know it’s right. So do you want me to make it again or not. Which I didn’t want to have any more confrontation so I said ok whatever and I walked out. Did I still have the wrong drink yes absolutely tasted wrong and wasn’t the same color. Like I said I get it every day. Absolutely unacceptable attitude, especially while serving someone. Should not treat someone this way no matter what. Avoid this location

I love this location. They always get my drink right and I never have to wait. Everyone is super friendly and easy to work with!

I’ve been to this place since day 1. It used to be good. For awhile, it’s lacked good service and food. Recently, I thought I’d get the pretzel bites and drink combo. I was the first in line and was there for 20 minutes. They kept trying to give me the wrong drink and half the pretzel bites were hard, that I couldn’t even eat. Won’t go here anymore

Fiiz will always be my favorite soda shop!! This location has always given the best service. Alma, is usually the one to help me out and always is willing to talk and get to know me. She treats her team so well and is very hard working. Morgan and Trinity are also super genuine and great about getting my order asap. Thankful for this team!